YKI Pass

ORDERING, DELIVERY AND RETURN POLICY

 

Ordering

All orders are confirmed by email. To receive confirmation for your order make sure to write your email when filling the order.

 

Customer account

We do not save the Customer Account. We can update with the delivery status via email. 

 

Delivery

We ship within 2–5 business days in Finland.

 

Shipping costs in Finland

Posti parcel 5,90 €
Posti home delivery 11,90 €
Parcel Connect for parcels under 30 kg to EU countries. Pricing of the parcels vary by country.

Free shipping in Finland for orders over 60 €.

 

Return Policy

As our valued customer, your satisfaction is our top priority. If, for any reason, you are not completely satisfied with your purchase, you have 14 days (from the date you receive your goods) to return it to us for a full refund.

Please note that we won’t accept returns that show signs of use or damage

 

Return address:

Toiminimi Lidiia Salo

Katajatie 5, 

02360 Espoo FINLAND

 

If you return goods bought online, the purchasing contract is cancelled and you will be refunded once the items have been returned.

 

Damaged products and other problems

If the goods disappear or have damaged during delivery or there’s something wrong with your order, please contact us at contact@ykipass.fi within 14 days of receiving the goods.

 

Miscellaneous

We reserve the right to change these terms & conditions from time to time and recommend that you should look through them on a regular basis.

Download the book

The book is free to download for everyone. Just add 0.00€ below. If you want to show your appreciation and buy the book, you can add any amount you wish.

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